Our appointment booking fee is required for the general public and it is non-refundable and non-transferrable. This fee goes towards the total cost of your service and you will only be asked to pay the remainder upon arrival. Late cancellations, late reschedules, and no-shows forfeit this fee.

Members of the general public are required to pay an After-Hours Access Fee for booking appointments after 5pm Monday-Thursday and all day on Friday, Saturday, or Sunday. This fee is added on to your appointment and must be paid at the conclusion of your service. It is non-refundable and non-transferrable.

We operate on a strict 48-hour cancellation notice. Late cancellations and no-shows will be charged in full. Clients who arrive more than 15 minutes late to their appointment will be late canceled and charged full treatment fee. 

You can cancel via the link in your confirmation email or by emailing book@glowdega.com

We only allow rescheduling once within a 30-day time period to prevent "booking blockers". This means if your original appointment was scheduled for this month and you need to reschedule into the following month, you will not be able to reschedule a second time.

We understand that things happen and sometimes you may run late. We have a 10 minute grace period for facial treatments and a 5 minute grace period for waxing/sugaring services. In the event that you are running later than our grace period allows, you may need to reschedule.

We keep a peaceful and chill vibe for you to relax in. Please respect the vibe by placing your phone on silent and entering the space with a clear mind and open heart.

We do not allow children or pets in our space.